Manuscript in Preparation Journal Article
When can organizational experience be reused?
Working title for a continuing manuscript; submission is expected in January 2027. This is separate from the accepted HICSS paper.
Research
Human–AI Interaction for Evidence-Informed Decision-Making
I am interested in how AI can help people interpret fragmented information, assess its relevance to new situations, and make informed decisions. I aim to design interactive systems that make the limits of evidence and AI-generated inferences clear and help people identify what they need to investigate next.
Featured Research
Ongoing Research Conceptual
Human-centered AI for customer understanding
I am developing a conceptual research agenda on human-centered AI and customer understanding.
Current Collaboration
Ongoing Research
National Museum of Korea collaboration
I am currently collaborating with the National Museum of Korea.