When can organizational experience be reused?

(This research is the journal extension version of the accepted HICSS 60 manuscript)

We study how structuring organizational experience can support mentoring responses while preserving the context needed to judge its applicability.

Lead writing, theoretical framing, experimental design, data analysis & interpretation, and interactive AI prototype design & implementation

Organizational knowledge is often scattered across counseling exchanges. A fluent response can obscure the conditions under which an earlier experience is relevant.